Service agreements*

At Local Makers we strongly believe in offering a good qualitative service. We do everything we can so that our customers do not have to worry. That is why we offer full Service Packages without worries for our customers.

When we say full package we mean everything. We give you the option to give your 3D printer a full checkup every six months, so you can print at ease. We want to avoid the chance that you’ll have any issues with your printer and offer two types of service agreements so you can print stress-free.

Are you a customer at Local Makers or do you want to buy your 3D printer with service contract or want to have some more information? Please feel free to contact us.

These service agreements*, Basic and All-In Service Contract, contain the following services:

BASIC:

€ 438.83 per year (incl. VAT) (excl. transportation costs)**
€ 362.67 per year (excl. VAT) (excl. transportation costs)

The check-up will happen every six months, and always minimum two times a year.

– General control 3D printer and connectivity

  • Control and alignment of the axis
  • Control mechanical configurations: is everything still ok? Nothing is bent or broken? Does the configuration still work normal?
  • Control of the transporting drive belts and axis
  • Control communication with the PC

– Control of the motors and standard replacement of the drive belts

  • Control of the engine by diagnose of a pulse program. Replacement if necessary
  • Standard replacement of the drive belts

– Control of the detectors

  • Control magnetic detectors with magnetic sensor and voltmeter on resistance
  • Manual control of the mechanic detectors with voltmeter on resistance

– Check up for glitches (solve when necessary) (align and calibrate)

  • In case of technical problems (or usage wear) this will be looked up and when necessary repaired (supplement will be asked)

– Checkup print head

  • Checkup of the print head for wear and if needed cleaning or replacing (eventually a supplement will be asked)

– Control of the extruder

  • Control of the adhesion of the gear on the drive motor.
  • Control of the gear on the drive motor
  • Cleaning the gear on the drive motor when necessary

– Feeder control

  • Control of the usage of the feeder. The usage can be bigger because of usage and this augments the costs of electricity.

(spare parts other than drive motors and drive belts not included)

ALL-IN:

€ 1263.92 per year (incl. VAT) (excl. transportation costs)
€ 1044.55 per year (excl. VAT) (excl. transportation costs)

The check-up will happen every six months, and always minimum two times a year.

– General control 3D printer and connectivity

  • Control and alignment of the axis
  • Control mechanical configurations: is everything still ok? Nothing is bent or broken? Does the configuration still work normal?
  • Control of the transporting drive belts and axis
  • Control communication with the PC

– Control of the motors and standard replacement of the drive belts

  • Control of the engine by diagnose of a pulse program. Replacement if necessary
  • Standard replacement of the drive belts

– Control of the detectors

  • Control magnetic detectors with magnetic sensor and voltmeter on resistance
  • Manual control of the mechanic detectors with voltmeter on resistance

– Check up for glitches (solve when necessary) (align and calibrate)

  • In case of technical problems (or usage wear) this will be looked up and when necessary repaired (supplement will be asked)

– Checkup print head

  • Checkup of the print head for wear and if needed cleaning or replacing (eventually a supplement will be asked)

– Control of the extruder

  • Control of the adhesion of the gear on the drive motor.
  • Control of the gear on the drive motor
  • Cleaning the gear on the drive motor when necessary

– Feeder control

  • Control of the usage of the feeder. The usage can be bigger because of usage and this augments the costs of electricity.

An unlimited amount of adaptation-, maintenance- and repair activities to the 3D printer. (Spare parts other than drive motors or drive belts not included)

Guaranteed 7/7, 24 hours per day permanence by phone.

*service agreements are only offered for 3D printers that were purchased at Local Makers. The service agreements is only valid for maintenance that falls within the grounds that is the BENELUX.

Local Makers BV
Ferdinand Bolstraat 182 1072 LV, Amsterdam,- The Netherlands
Tel. +31 (0)204702314 – www.localmakers.com – info@localmakers.com
KVK: 64948064- IBAN:NL04INGB0007073770
BIC: INGBNL2A